Maintaining a record of your call history on your Android phone is crucial. It lets you know to whom you called earlier on your device. It is the most basic feature of any smartphone. In some rare cases on Android, it will not show the call history. If you are facing the issue, luckily we have a fix for your Android.
Solution 1: Permit the Call Log Permission
Step 1: Open the Phone or Dialer app on your device.
Step 2: Tap the small “ⓘ” button to access Phone permissions.
Step 3: Now, navigate to the “Permissions” tab.
Step 4: Check if the Call Log permission is denied.
Step 5: If denied, tap “Call Logs” permission, and choose “Allow” to grant permission.
Once you’ve done this, your call history should start appearing.
Solution 2: Clear the Call Log App Cache
Clearing the call log app cache will fix the issue. Follow the below steps to clear the call log app cache on Android.
Step 1: Open your device’s settings.
Step 2: Scroll down and select “Apps.”
Step 3: Tap the drop-down icon and enable “Show system apps.”
Step 4: Look for the “Call Log Backup/Restore” app and open it.
Step 5: Access the “Storage” of this app.
Step 6: Clear the app’s cache.
Now, check your call history again; it should be visible.
Solution 3: Force Stop the Phone App
Sometimes apps crash due to unforeseen issues. Force stop and restart the Phone app to access the call history again.
Step 1: Open your device’s settings.
Step 2: Navigate to “Apps.”
Step 3: Find the “Phone” app or any other Dialer app you use.
Step 4: Tap “Force Stop.”
Step 5: Reopen the Phone app, and you should see your call history.
Solution 4: Clear the Cache of the Phone App
Clearing cache on your Android will fix the call history not visible issue. Let’s try by following the below steps.
Step 1: Press and hold the Phone icon.
Step 2: Tap the “ⓘ” button to access Phone properties.
Step 3: Go to “Storage” settings.
Step 4: Clear the Phone app’s cache.
Your call history should reappear after clearing the cache.
Solution 5: Use the System Default Dialer
In this solution we use the system default dialer to access the call history.
Step 1: Open your device’s settings.
Step 2: Navigate to “Apps.”
Step 3: Find the “Phone” app.
Step 4: Open “Calling app” settings.
Step 5: Select the app with “(System Default)” to set it as the Phone app.
After this, open the system default Phone app, tap “Allow” when asked for permissions, and check your call history.
Solution 6: Use Google Dialer
If the issue persists, consider using the Google Dialer:
Step 1: Launch the Play Store.
Step 2: Search for the “Phone” app by Google and install it.
Step 3: Open the new Phone app.
Step 4: Choose “Set as default” to make it your default dialer.
Step 5: Grant the necessary permissions.
Now, you can use the Google Phone app to access your call history.
By following these steps, you can resolve the problem of your call history not showing up on your Android device, ensuring that you can keep track of your important calls and communication.